Frequently Asked Questions


~~PRICES AND RESTAURANT CHOICES ARE SUBJECT TO CHANGE W'ITHOUT NOTICE.~~

How do I reach Deliver 413?

(413) 858-7555

Can I buy a gift certificate for Deliver 413?

Yes!  Choose gift card button  in the menu at the top of the main page.

How much is delivery?

Deliver 413 has dynamic delivery fees with pricing as low as $2.99 and up to $4.99 but no higher than than that. An 8% service fee is added to every order on partnered restaurants. The service fee goes towards training, providing the best customer service possible, and other costs associated with running our service to bring these restaurants to you.

We have no hidden fees and never upcharge menus which means you pay exactly the same price you would at the restaurant. Deliver 413 takes pride in charging the same cost for food as if you had picked it up yourself.

**Please Note that all NON-Partnered restaurants have a 20% service charge added instead of the 8%. This covers all our expenses and keeps us in business to bring you these restaurants for your convienence. There is alot of costs associated to running this service. **

What about tips?

Our mobile wait staff use their own vehicles and fuel, and appreciate your thoughtfulness. We add a 15% gratuity to orders automatically. This gratuity will be reflected on the total given on this website. Extra tips are always appreciated by our drivers since they work off of tips only.

How long until I get my food?

We try to get your meals to you as quickly as possible, and in most cases you can expect delivery in about an hour. Delivery time will vary due to weather conditions, traffic and food preparation time. Please keep in mind that all of our restaurants prepare meals to order. We gladly accept advanced orders hours, days or weeks in advance to ensure a specific delivery time. To place an advanced order online, please click on advanced orders at the top of this page. Alternately, please feel free to call our office at (413) 858-7555.

How do I pay?

We accept cash, Visa, Mastercard, American Express and Discover. Sorry, no checks accepted. A $1.25 convenience fee will be added to all non-cash payments.

What are your hours?

We are open Tuesday-Sunday 8:30AM to 10PM

Do you delivery to offices or large groups?

Yes, drop-off catering is our specialty! We can accommodate parties of any size. Call our office at (413) 858-7555 and ask to speak with one of our drop-off catering specialists to learn more. Also check our website for Catering Menus from some of our popular partners. 

Do you offer full service catering?

We do not offer full service catering, however, some of our fine restaurants offers this service. Call our office for more details.

My area is not listed for delivery - will you deliver to me?

This may simply be an oversight. Please call our office at (413) 858-7555 to see if we can deliver to your area. Sometimes we can make an exception.